Getting started with Flex Mobile
To use Flex Mobile on your mobile device, you need to complete a few steps.
- Gain access to the appropriate seats, users, and user rights.
- Add a Flex Mobile device definition to your ReflexBlue environment.
- Download Flex Mobile and link it to your ReflexBlue environment.
After completing these steps, you can start using the Flex Mobile application. To do this, you must log in with your credentials and you can choose a different language if necessary.
Gain access to the appropriate seats, users, and user rights
To use the Flex Mobile application, you need at least two types of seats.
Hardware Seat and User
Firstly, you need one hardware seat per device. This allows the device to register as Flex Mobile with ReflexBlue.
For this type of seat, you must have a contract with ReflexSystems. If you do not have this yet, please contact your ReflexSystems representative.
In ReflexBlue, you must create a user for this hardware seat. You then link this user to the hardware seat.
This user must have the following rights:
| Module | Application | Right |
|---|---|---|
| Administrations | ReflexBlue | Access to Administration |
| Administrations | Flex Mobile | Access to Administration |
Seat and User for Flex Mobile Operator
In addition to the user mentioned above, the employee who will operate the Flex Mobile must also log in.
To do this, you must log in with a user who has sufficient rights to use the Flex Mobile. All users linked to a Full, Medium, Light, or HardwareUser seat can be used to log in to the Flex Mobile. These users must be assigned at least the following right.
| Module | Application | Right |
|---|---|---|
| Administrations | Flex Mobile | Access to Administration |
Additionally, this user must also be granted extra rights to access the various functions of the Flex Mobile application.
Add a Flex Mobile device definition to your ReflexBlue environment
To start the configuration process, first add a new Flex Mobile device to your administration by following these steps:
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Open the ReflexBlue office application.
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Select the desired administration in the menu of the office application.
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In the menu, select the option Devices under the heading Management to open the Devices overview.
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Select Add Device in the Devices overview.
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Specify a name, description, and a hardware user for the new device.
Each device must be linked to a ReflexBlue hardware user. This is a user created specifically so that the device can register with ReflexBlue.
Read more about hardware seats here. -
Select Save to save the device.
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After saving the device, a QR code is generated and shown on the screen. You will need this QR code later to set up your Flex Mobile device.
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Now that you’ve added a new Flex Mobile device, you need to assign users to that device. Select Assign User on the Settings tab for the device to assign a user to the device.
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Select Save after assigning users to save the device.
After downloading the Flex Mobile application from the Google Play Store, you must first configure it before you can use it. During the configuration process, the Flex Mobile application and the device are linked to your installation of the ReflexBlue application and your administration.
Download Flex Mobile and link it to your ReflexBlue environment
- Download and install the Flex Mobile application from the Google Play Store.
- Open the Flex Mobile application on your mobile device and go to the Configuration screen.
- Select Scan QR Code to scan the QR code that was previously generated to link your Flex Mobile device and application to your administration.
- After successfully scanning a QR code, you will enter the Verify Hardware User screen.
- In the Verify Hardware User screen, enter the password for the hardware user associated with your device.
- Select Continue on the Verification Complete screen after authenticating the hardware user.
After following these steps, the users assigned to your Flex Mobile device in the Desktop Client application will now be available on the Login screen in the Flex Mobile application on your mobile device.
How to login
Once you have successfully configured your device, you will be redirected to the Choose Login User page.
- Select a user.
- Enter the password.
- Select Click here to log in.
If you have entered the correct login details, you are now logged in.
Select the desired display language
- Navigate to the Login page.
- Select the desired language at the bottom of the Login page.